Policies

Payment is required at the time of purchase. Production on your items won't begin until payment is received. 

Items listed and made and ready to ship, unless otherwise indicated. Please allow 1-2 days for processing orders. 

All of our orders are shipped through USPS. You will receive an e-mail with tracking information once your order has shipped. We are not responsible for lost or damaged packages. If you are concerned about your order going missing or being damaged in transit, we highly recommend insurance on your package and purchasing Priority Shipping. 

International Orders - By law, all international orders are required to have the full value declared on customs forms. Please be aware of your countries import duties, fees, VAT taxes, etc. These fees are not included in the price of the item or the shipping costs and are the customer’s responsibility. Bullenbeisser Dog is not responsible for these charges and we cannot refund you if you refuse to pay these fees. 

Refund Policy - If you are not happy with your order, you can return it within 10 days of receiving your order. Please e-mail us before sending back your item at hello@bullenbeisserdog.co. The buyer is responsible for returning the item back to us in new condition. Items that are worn/dirty/or damaged are not returnable. Any customized item is non-refundable. If your item breaks within 30 days of purchase, please contact us do discuss a replacement. 

Liability DisclaimerBullenbeisser Dog is not to be held liable for any damages whatsoever, including but not limited to; defect in material or workmanship, misuse or improper use of products, accident or death regardless of the cause, negligent or faulty design. Any performance specifications are believed to be true, but are not verified. The consumer shall not rely on any data and performance provided by Bullenbeisser Dog. It is the buyer’s responsibility to determine the suitability of any products, to test and verify before use.

The consumer hereby waives all liability claims against Bullenbeisser Dog, its employees, partners, affiliates, distributors, and retailers.